Enrollment cancellation
Learners may request cancellation before a cohort begins by contacting support with the enrollment reference, course name, and registered email address.
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Cancellations
Cancellation Policy
This policy explains how course enrollment cancellations, cohort changes, and refund reviews are handled.
Last updated: August 17, 2026
Cohort transfers
Where available, learners may request transfer to a later cohort instead of cancellation. Transfer approval depends on seat availability, course requirements, and administrative review.
Refund review
Refund eligibility depends on the course type, start date, consumed learning access, partner funding conditions, and any scholarship or institutional sponsorship terms.
How to request help
Submit cancellation, transfer, or refund questions through the official support email. Include your full name, registered email, course, cohort date, and payment or enrollment reference.
Need support?
Contact the support team for account, course, privacy, or cancellation questions.